1
Information We Collect
We collect information you provide directly to us, such as:
- Account registration details (name, email, restaurant name)
- Payment and billing information processed securely
- Transaction and order data generated through the POS system
- Communication data (support tickets, emails, chat)
- Device and usage data collected automatically (IP address, browser type, pages visited)
2
How We Use Your Information
We use collected data to:
- Provide, maintain, and improve the Billzestpos platform
- Process transactions and send related receipts/invoices
- Send product updates, promotions, and service announcements (you may opt out anytime)
- Respond to support queries and technical issues
- Analyze usage patterns to improve user experience
We never sell your personal data to third parties.
3
Data Storage & Security
Your data is stored on Google Firebase infrastructure, which complies with international security standards. We implement:
- End-to-end encryption for sensitive data
- Role-based access control limiting internal access
- Regular security audits and penetration testing
4
Cookies & Tracking
We use essential cookies to maintain your login session and preferences. Analytics cookies (Google Analytics) help us understand how our platform is used. You may disable non-essential cookies in your browser settings.
5
Your Rights (GDPR)
If you are located in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Data portability (receive your data in a machine-readable format)
To exercise these rights, contact us at billzestai@gmail.com
6
Contact Us
For any privacy-related concerns or questions about this policy, please contact:
- Email: billzestai@gmail.com
- Phone: +966 550 898978
- Address: Riyadh, Saudi Arabia